Back Office

In the Back Office, you have full control over various data elements that impact your POS system. Let's take a look at these elements and their scopes:

Some data elements are set globally across POS, which means all venues get the same data for these. The others are set per venue.

Data Element	Scope	Description
Sites	Global	These are venue definitions that apply across all your venues. They help you define the basic information for each location.
Message Presets	Global	Pre-defined text messages when using Message on POS
Report Groups	Global	Groups used to group tender medias together
Void Reasons	Global	Void reasons when voiding an item
Payment Reasons	Global	When a tender needs a reason, what reasons are visible
Receipt Headers	Site	Text to display on all receipts at the top
Tables	Site	Table numbers for a site
Print Servers	Site	Defines what devices host printers
Printers	Site	Printers available per site, and which print server is used to print to that printer
Order Devices	Site	These are what are used to do dispense tickets. An order device will have one printer at a minimum but can specify a backup in the event a printer is in fault
Menu Category Routing	Site	Menu Item Categories need linking to an order device to dispense. This will allow you to tie the menu categories to the right order device
Tender Medias	Site	Available payment methods when paying off
Card Schemes	Site	When a card payment is completed using EFT it allows you to map a card scheme to a tender. Only Used if EFT is enabled
Pin Entry Devices	Site	When using EFT you need to add the PEDs available per site to POS so it can provide a list to the terminals Only Used if EFT is enabled
Operators	Site	Operators that are in each site. These will be the full name of staff with a level
Layout Definitions	Site	Define how POS looks with regards to fast bar layout and the category button panel
Workstations	Site	All terminals in the site and their configuration